For individuals
Private individuals option: we help you deliver gifts and letters to your family and friends.
-
From 3+ days
-
0.5 kg 24500 won, for 1 kg 28990 won
-
Customs clearance is included in our rate
-
For which customersPrivate individuals
-
For what shipments
- Documents (А-4 format, up to 1,5 kg)
- Gifts, letters, items
-
Delivery optionСourier delivery
Types of documents allowed for delivery
Postcards, contracts, or bills are easy to send. Simply:
-
Give a staff member your open envelope
-
Fill out a consignment or create one using your personal account online before a courier arrives
That’s it! We will pick up your items and deliver it directly to your addressee. Only A4 documents weighing less than 1,5 kg.
Types of goods allowed for shipment
-
GiftsOnly to be sent to another private individual. Batch shipments not allowed.
Documents
1. Six copies of the invoice (download form and completion guidelines).
2.A brokerage agreement (download form and fill out example).
3. A copy of your passport (pages 2-3, 4-5, with your photo and registration).
4. Image(s) of contents, a black-and-white copy on A4-format text-weight paper is enough.
5. Statement (download form and example). Please describe the package, where it is going, and who is the recipient.
Please send all the documents for review to import-export@cdek.ru
Please note for what purpose the recipient will use the goods (this is a customs service demand). -
Online store ReturnsFor when you have a return form.
Documents
1. Six copies of the invoice (download form and completion guidelines).
2. A brokerage agreement (download form and fill out example).
3. Copy of your passport (pages 2-3, 4-5, with your photo and registration).
4. Image(s) of contents, a black-and-white copy on A4-format text-weight paper is enough.
5. The invoice enclosed while imported to the Russian Federation.
Please send all the documents for review to import-export@cdek.ru -
Moving or returning lost itemsFor sending to another private individual. Batch goods are allowed (for example, women t-shirts - 2 pieces) as well as pre-owned goods (please note in the description).
Documents
1. Six copies of the moving invoice or lost property refund invoice (download form and completion guidelines).
2. A brokerage agreement (download form and fill out example).
3. A photo of receipt proving you have paid for brokerage service (download instructions). If the package is for export, the receipt should be for 1100 rubles for packages with an estimated value of 200 - 1000 Euros.
4. Copy of your passport (pages 2-3, 4-5, with your photo and registration).
5.Image(s) of contents, a black-and-white copy on A4-format text-weight paper is enough.
Additional documents may be requested (depending on the type of contents).
Please contact us to specify and send all the documents for review to import-export@cdek.ru
Keep up-to-date on the delivery status anytime by using any of our services:
Shipment tracking
Mobile App
Personal account
Text notifications
FAQ
How can I get a cost and time quote?
Rates and transit times depend on several factors: destination country, size, weight, cargo, and transportation type. You can calculate the cost yourself here or request a call to discuss the details with a manager.
Do rates include duties and customs clearance?
Our rates include customs clearance only for low-value goods. Import, export, local and customs duties, taxes / VAT on transport services are not included in our rates.
Have more questions? We are ready to help! Please, leave your question in the form:
Busan